Find your ideal customers on social media with these 3 tips

social media marketingToday we are going to answer Jeff’s question, who writes, “What are three tips for finding the right customers on social media?”

That’s a great question. And if you are wondering that yourself, keep reading for the answer.

Identify your ideal customers:

If you know who your right customers are, you’re two steps ahead of many of your competitors.

The next step is to typify them in an archetype or in a demographic.
So for example, maybe your customers are typically affluent women in their thirties and forties.

Now you have concrete data you can use to research what social networks that particular demographic uses the most.

In this case of our example, that would be Pinterest. Doing a little bit of market research in the beginning will help you create the bare bones of a social media strategy and save you a lot of hassle and time making mistakes through trial and error.

Identify target location:

The second thing to do to find your ideal customers on social media, is narrowing your target down to a geographic area. Again, this provides you with a concrete benchmark, from which you can conduct more market research.

Specifically, there are hashtags that are used for each specific geographic area. Do a little bit of research and find out which are the most popular ones for both your geographic location, as well as the interests of your demographic so you can capitalize on their interests by getting involved in conversations about trending topics and more.

Pay for it:

Another thing you can do to get in front of your ideal networks is advertise.
The social media networks we participate in have amazing data collected on all of us. Thus, they’ve got very specific demographic information available for you to advertise and get in front of an audience that maybe isn’t part of your existing community.

Solicit Reviews:

The last thing that you can do is solicit referrals and recommendations on all your social media properties by having people endorse you. Endorsements not only provide new customers with a level of trust that you’re a reputable business, but this activity also provides exposure to your recommender’s network, who are much more likely to buy from you than a total stranger.

How have you found your ideal customers on social media? Share with me in the comments below.

And, if you found this valuable, please consider sharing with your network!

You can also watch this one minute tip as well as others on our Youtube page!

Your questions answered: Can social media actually drive sales?

social media marketingToday’s question comes from Kevin who writes, “Can social media actually drive sales?”

That’s a great question, Kevin. If you’re looking for the answer for this, too, then keep on reading.

1. Social SEO

First of all, social media absolutely does drive sales because a lot of social media sites—Facebook, Twitter, Google+, YouTube, Pinterest & Linkedin— show up on Google search results.

In fact if you have social media profiles, you can search your company name on Google right now and see that not just your website, but almost all your social media properties display on that first page of Google.

In the same way, customers searching for what you sell can see your social media profiles on the first page of Google. The trick is search optimizing those social profiles properly; using keywords, hashtags and mentioning your local service area.
In this way, you get exposure to folks who are actual, qualified prospects to buy your products or services.

2. Social Proof or Implicit Endorsements

The second thing is a presence on social media, as well as building an active engaged community, acts as social proof.
Simply put, most people make their buying decisions based on what other people are doing.

By having people on your social platforms engaging with your business, you are receiving implicit endorsement from them. This behavior, along with a consistent look and feel and recently updated information shows that you’re a credible business that people can trust.

This helps buyers through the part of the sales funnel, or buyer’s journey where they’re evaluating companies to make their purchasing decision. They can then omit businesses that don’t display social proof.

3. Buy Buttons on Social

And lastly, a lot of social media sites like Facebook, Twitter, and Instagram are now offering a “Buy Now!” button directly in the newsfeed.

You can sell products without having to make your customer leave the actual social media site. So in that way, social media definitely can drive sales. The buy now button is available through the advertising options from each platform.

Has social media helped you drive sales? Share with me in the comments below.

Sharing is caring!  If you found this valuable, please consider sharing it with your network.

3 Reasons Your Business Needs A Mobile Friendly Website

mobile content marketingThe sight of commuters on the train, coffee drinkers in the cafe, or employees on their lunch break engrossed in their smartphones or tablets has become ubiquitous through recent years, and is a social trend that should force business owners everywhere to take their mobile content marketing seriously.

However, the single most important aspect for any business with aspirations of engaging with a mobile audience is to have a mobile friendly website that seamlessly resizes all the content to fit whatever screen it is being viewed on.

Not only are those that don’t seen as outdated by visitors, they will also find their Google rankings suffer on mobile searches too. As the internet goes mobile, failing to adapt means being left behind, and all the mobile content marketing in the world won’t help if your website is stuck in the dark ages.

What follows is why your business needs a mobile friendly website.

A mobile friendly public

The days when laptop or desktop internet usage accounted for the majority of time spent online are over, with the tipping point for mobile usage surpassing browsing on more static machines coming in early 2015.

Put simply, more people are using their phones and tablets to browse the internet than are using laptops and computers, and they expect your website to work on their devices.

Responsive websites take all of your content, be that copy or images, sliders, or even products for sale, and automatically resize it to fit the screen it is being viewed on, while menus too are adjusted to enable the user to easily navigate your site.

In truth, the average mobile device user now takes this for granted, and will only notice when it doesn’t happen, at which point they will most likely leave even your best mobile content marketing efforts unread and go elsewhere.

While the obvious benefit here is to the user with the site becoming easier and more enjoyable to navigate than the full web version when viewed on a mobile device, there is a certain search engine giant who will also like your new responsive website more than your old one.

Google responds to responsive

On April 21st, 2015, Google launched a brand new mobile algorithm that rewards responsive sites in their mobile search results.

Those searching for products and services on Google using their mobile device will get results that take into account which sites are mobile friendly, with those that aren’t finding themselves omitted from the search, no matter how good their mobile content marketing.

Google’s new algorithm looks to see whether a site’s text is readable without zooming, if the content is sized so no horizontal scrolling is required, and that links are far enough apart that the correct one can easily be tapped; all criteria that a responsive website should have no fear of fulfilling.

If you want to be rewarded for your mobile content marketing efforts, you will now need a mobile friendly website to rank in mobile Google searches.

Adjusting to fit your market

If you needed any more convincing of the need for a mobile friendly, responsive website for your business, take a look at your competitors.

The chances are they have already made the shift, meaning they have a massive advantage over you when it comes to reaching the ever growing mobile internet user demographic.

As well as providing a better user experience and being more visible on mobile Google searches, your competitors will also be saving time and money behind the scenes that can be put to use in their mobile content marketing campaign.

Before the advent of responsive design, site owners had the option of providing a mobile version of their site, although this meant paying for, maintaining, and constantly updating two separate versions of the same site. If you are still doing this, a responsive website will eliminate the need, allowing you to maintain one version of your site that will function perfectly on any device.

With more people browsing and buying on mobile devices than desktop or laptop, Google rewarding mobile friendly devices to such a degree that those without the functionality are excluded from mobile search results, and your competitors most probably already on the mobile friendly website train, can you and your mobile content marketing afford not to join them?

Check out our One minute tip on Mobile Marketing on Youtube here: