How to market your business – using only your smart phone

Today’s question comes from Joy who is wondering,

How do I market my business online just using my smart phone? I don’t have a laptop yet.


Joy, that’s a great question. I know you run a jewelry business – congratulations on that!

So what you want to do is change your thinking: You’re not at a disadvantage not having a laptop. In fact, your smart phone has more power than laptops from 10 years ago.

Step One for Mobile Marketing: Create as much content as you can

Start creating multimedia using your phone; think photos and videos. Some ideas for creating content could be:

  • You can take pictures before, during and after your jewelry making process.
  • You can take photos of people wearing your jewelry.
  • Small videos on how to repair jewelry.
  • Videos or images of how to wear jewelry- with what clothes, shoes etc.

One of the biggest obstacle people face typically with web marketing is creating visual content and you’ve got all that power in the palm of your hands.

Step Two for Mobile Marketing: Be present where your customers are

The second thing is setting up accounts where people are going to see your wonderful content.

Instagram, Pinterest & Facebook are three really great accounts to get for your business.

Download those apps and start uploading your content there all the time.

Instagram is rolling out a “Buy Now” button. Facebook already has one and Pinterest also has that coming out in the States and hopefully soon will be in Canada as well.

Takeaway: You can start selling your products directly on these social media networks.

It’s very important, once you’ve got those profiles set up on both those accounts, to “optimize” them so to generate sales for you.

Some ways to optimize your profiles could be:

  • Indicate in your profile how people can actually purchase your product.
  • How they can contact you
  • Your shipping and return policies.

smartphone marketing

Step three for mobile marketing: Create your community.

And my last tip is, go out and engage with people strategically.

So perhaps fashion boutiques or people who do make up. Or anybody that has the same customer base that you would want for yourself.

And also use hashtags.

Use “#YYJ” for the local Victoria hashtag. #jewelry, #fashion, #style, etc. Experiment with hashtags to see which ones draw the most likes and comments on your photos.

That’s your One Minute Tip.

If you found this valuable, please consider sharing with your network. And if you never want to miss a tip, subscribe to my YouTube channel and you’ll get a tip a week in your inbox.

Thanks so much for watching!

Find your ideal customers on social media with these 3 tips

social media marketingToday we are going to answer Jeff’s question, who writes, “What are three tips for finding the right customers on social media?”

That’s a great question. And if you are wondering that yourself, keep reading for the answer.

Identify your ideal customers:

If you know who your right customers are, you’re two steps ahead of many of your competitors.

The next step is to typify them in an archetype or in a demographic.
So for example, maybe your customers are typically affluent women in their thirties and forties.

Now you have concrete data you can use to research what social networks that particular demographic uses the most.

In this case of our example, that would be Pinterest. Doing a little bit of market research in the beginning will help you create the bare bones of a social media strategy and save you a lot of hassle and time making mistakes through trial and error.

Identify target location:

The second thing to do to find your ideal customers on social media, is narrowing your target down to a geographic area. Again, this provides you with a concrete benchmark, from which you can conduct more market research.

Specifically, there are hashtags that are used for each specific geographic area. Do a little bit of research and find out which are the most popular ones for both your geographic location, as well as the interests of your demographic so you can capitalize on their interests by getting involved in conversations about trending topics and more.

Pay for it:

Another thing you can do to get in front of your ideal networks is advertise.
The social media networks we participate in have amazing data collected on all of us. Thus, they’ve got very specific demographic information available for you to advertise and get in front of an audience that maybe isn’t part of your existing community.

Solicit Reviews:

The last thing that you can do is solicit referrals and recommendations on all your social media properties by having people endorse you. Endorsements not only provide new customers with a level of trust that you’re a reputable business, but this activity also provides exposure to your recommender’s network, who are much more likely to buy from you than a total stranger.

How have you found your ideal customers on social media? Share with me in the comments below.

And, if you found this valuable, please consider sharing with your network!

You can also watch this one minute tip as well as others on our Youtube page!

3 Tips to Grow and Enrich Your LinkedIn Network

building-your-linkedin-networkHaving a strong LinkedIn network is very beneficial to your professional career. It can help you land a job, learn new things and make new connections that you never thought would be possible. Although many professionals have a LinkedIn profile, many are still not taking full advantage of the social network. The following are three proven ways to grow and enrich your network on LinkedIn:

1. Go to Events & Take People for Coffee (Add people in the moment)

The most fundamental way to grow your LinkedIn network is also the most old school, but going to events gives you a chance to meet unique individuals with many different backgrounds. Instead of bombing out random add requests on LinkedIn, make real human connections first, before adding anyone. Once you’ve made the initial interaction, consider taking the new connection for coffee. Even if the individual doesn’t work in your field, bring a list of random questions as there is still likely something to be learned or another networking opportunity may present itself. An under-utilized strategy for events and coffee meetings is bringing out your smart phone and adding people with the LinkedIn app on the spot. That way you won’t forget, or have to remember cards or emails.

2. Engage with Your Network (comment, like, share, endorse or recommend)

Similar to all other social networks, you cannot expect anyone to engage with you if you aren’t engaging first. More active members of your network will likely share original composition posts which are great for commenting on with your thoughts, or sharing the post with your network. These posts will allow you to get your profile out to more people, in a shorter amount of time. Less active networks will share trending articles, memes, videos or inspirational messages and liking or commenting on these types of posts will show your support for the author but it can also open up the opportunity for other LinkedIn members to see your profile and connect. If you’ve worked directly with a connection for some time, consider endorsing one or a few of their skills and if you’d really like to show your support, write a personal recommendation. These are all ways to ensure your profile stays active and relevant.

3. Share Original Content

Once you feel comfortable with the size and engagement of your network, it’s time to start
sharing original content. The best way to share your ideas is with LinkedIn’s publisher feature. Don’t focus on the length so much as the content on the page. Write about topics you have first hand experience in and do your best to provide real world value that can be applied by anyone who has the drive. Adapt your content overtime as you may notice that some topics tend to be more popular than others. Interviewing a colleague or friend is a great place to start if you can’t come up with any unique ideas to write about. If you already have some writing experience, you can use these posts to showcase your knowledge, expertise or unique skills, all of which will show well to your network.

In a world where “who knows you” is often more important than “who you know” growing and enriching your LinkedIn network can take you a long way professionally. With a few simple steps, you’ll see your network grow exponentially and over time the engagement will increase and the possibilities for the future will be endless.

“There’ll always be serendipity involved in discovery.”
– Jeff Bezos

5 ways to convert your website traffic into qualified leads

photo (6)Your website could be the hardest working salesperson on your team.

Are you using it to it’s best ability?

Here are 5 simple, yet effective changes you can make to your website design to increase the quality & quantity of the leads it generates.

1. Make sure each page has at least ONE call to action. 

A call to action is quite simply the action you are requesting your visitor takes.

That request could be to call you, to sign up for the newsletter, to engage in live chat etc.

Typically you want to make the most important call to action the most prominent, and ideally, only have one per page.

You need to make it crystal clear what you want your visitor to do.

Clarity & focus can be generated by using bright colors, big font, eye catching graphics and even multimedia, like videos.

2. Show social proof, in spades. 

Be sure to showcase case studies, testimonials or even just how many people are part of your mailing list.

This type of social proof acts as an unofficial endorsement of your abilities and trustworthiness.

Trust is hard to build online, so do your best to reassure your website visitors with reviews, formal or otherwise, from others.

3. Make it easy for people to contact you

Give your website visitors several ways to get in touch with you, so they can adopt the way they’re most comfortable with.

Offer live chat, texting, social media channels, a map to your location, hours of operation and any other information people would need in order to get in touch with you.

4. Update your site often.

Or at least, remove any outdated dates. Nothing destroys credibility faster than a website that appears to have been abandoned.

For best results, add a blog to your website and contribute to it at least monthly.

5. Clearly demonstrate the problem you solve

Make sure you are clearly communicating the benefits of what you offer, what makes you different than your competitors and what problem you solve.

If you communicate your benefits clearly, your target market will respond.

Are there any other elements you feel add to your website’s ability to sell for you?

Please share in the comments below!




Where you’ll find your future customers: what social media sites are a must for your business

You don’t need to be on every single social media website to find yourself a community of new customers.

What you do need, is to be on the right social media site for your unique business.

I’ll show you how to put forth 20% of the effort to get 80% of your results, by following this one simple rule:

Choose the social media sites your business uses based on where your target customers are active and engaged

Here is an executive summary of the demographic, or user base information on each of the major social networks.

Pick One Social Network and Get Started!

Pick One Social Network and Get Started!

If your business markets to other businesses (B2B)…

Then LinkedIn is the social media website for you! It is specifically targeted towards people who are in business and want to connect with others in business.

Both a personal account and a business page are recommended.

Is your business local based with a physical location?

If you have the ability to accept walk in traffic or by appointment, then you need to be on Google plus local -formerly Google Maps.

Is your target market ladies in their 30’s to 40’s ? If so, then you need to be on Pinterest.

To build credibility, stay up to the minute on industry news and connect with or position yourself as a thought leader then you need to be on Twitter.

If you’re marketing to moms then you absolutely to have a presence on Facebook.

If you want to get traffic from Google and show up on Google’s search engine…then you’ll also need to be on Google plus and Google plus local. These factors are becoming more more important terms where you rank on Google so you actually do have to be on Google plus now.

Instagram is a great social media network for just about everybody who is tech savvy and is a great way to generate more exposure if you’re in an image oriented business.

If you’re in any type of business where you need to build more trust, You Tube is the place to showcase your personality and expertise. (There’s no better way to communicate who you are and build trust online than video marketing.)

Video marketing is great for industries that have a bad reputation or if you’re in any kind of technology industry,  where things are complicated I require explanation.

If you’re not ready to do a full video, you can use the video capture tool on Vine and Instagram mobile apps which are 7 and 15 seconds each.

And if you’re not sure which social network your customers use, ask them using a free survey software like survey monkey.

The important thing is to pick one social network and start using it regularly. Once you get in the habit of using one,  you can add on to others.

What social network(s) do you use for your business?

Share in the comments below! And if you’ve found this article valuable, please consider sharing it with your network.


Get more sales using internet marketing: 3 steps to creating a simple digital sales funnel

As a small business owner, you have more in common with a fishermen and farmers than you may think. 
Image courtesy of

Image courtesy of

When you’re marketing your business, sometimes you’re harvesting the results of your efforts and and sometimes you’re planting.

And sometimes, you’re fishing for prospects.

In order to make the most of your marketing budget, maximize the return on your investment with a strategic sales funnel.

What is a sales funnel?
A sales funnel is the process which a consumer goes from casually interested, to actively purchasing. The funnel takes into account the emotional and logical stages the buyer goes through, and nurtures them on to the next phase. 
By creating a well thought out sales funnel, you will increase the yield of your harvest.
So, just because someone isn’t ready to buy the first time they see your website, flyer or sign, doesn’t mean that they wont ever be ready to buy.
By offering multiple ways to engage with you further, you’re effectively casting 3 nets to  capture prospects and turn them into clients.
Cast 3 marketing nets to capture the most fish
1. The net with the biggest holes will ask your prospect to contact you to buy- a certain  percentage of people will be in this phase of the buying cycle and will respond. For those who aren’t though, they could be lost to you, unless you offer some alternatives.
2. Offer a second option that is less commitment- join our VIP (newsletter) list for “sales, giveaways, contests and other specials”. This type of option will capture prospects that are teetering on the edge; they’re thinking about buying from you but aren’t quite ready.
3. Thirdly, offer a third net with the smallest holes. This “net” is designed to capture the information of those parties that are just in the beginning stages of the buying cycle, where awareness is key. Catch these smaller fish now and watch them grow into big fish customers. Ask them to like you on Facebook or join you on Twitter to get entered into a contest to win free stuff. 
Permission  Marketing:
Essentially, you are ensuring you have received permission to further market and build 
 a relationship with even the most timid and unsure prospect. This will dramatically
 increase the odds of this prospect making a purchase in the future.
Then, work to build value and nurture these relationships on your social media platforms.
Offer valuable insider tips, how to steps and information that help solve the problem your  customer has. Show examples of your work, testimonials, and profile your staff to build trust and rapport with your audience.
This is a simplified version of creating a sales funnel. But it’s this approach which will measurably increase the efficiency of all your marketing initiatives. 
Do you have a sales funnel working in your business? Tell us all about it in the 
comments below:

A Digital Entrepreneur’s Manifesto


A manifesto is a document that outlines your Intentions, Motives and Views

Being a business owner or entrepreneur, freelancer or contractor is inherently a political act.

You have the autonomy to create an economy from your 24 hour day.  You can make real your vision of the world and expand it outwards through your livelihood.

Be the change you wish to see. The world needs what you’ve got.

Now is the most potent time in history to be an entrepreneur.

Powerful reach formerly attainable only by the elite is now available for dollars or for free. The Internet frees you from the restraints of geography and time zone. Whatever reason you have to do the work you do, whatever change you seek to make, you can do it.

Now. Powerfully.

Harness the power of the internet- hire abroad, promote for free, work in your PJS, go viral, correspond with business royalty, automate tedious processes, sell your products.

 Anytime. Anyplace. Online.

No more do you need to be stifled by how it’s always been; top down, 9-5, cubicles, economic uncertainty. Don’t let that dreamer part of you die. It’s time. It’s here. It’s being done.

Working to live not living to work.

The four hour work week.

Laptops and wifi on the beach in paradise.

Say no to mediocrity in work and in life.

Harness the power of the Internet, show the world what you’ve got

Your Turn!

I’d love to hear your questions or challenges – Tell me in the comments below.

And, if you enjoyed this post, please share it!

Laurel LindsayLaurel Lindsay is a Calgary Internet Marking Consultant & President of The New Media Group Inc. She has over 8 years hands-on Internet Marketing experience.

Laurel is enthusiastic and passionate about helping people live better lives by leveraging the power of the internet.


What is a USP and Why Should You Care?







When people ask me “what I do,” I can respond in two ways:

1. I can say “I have an online training program” and watch their eyes glaze over with boredom.

2. I can say “I help entrepreneurs make money using the Internet!” and watch their faces light up with interest and excitement.

Obviously, I choose option #2. And when you identify a Unique Selling Proposition (USP) that makes your prospects sit up and take notice, you’ll generate the same positive response.

Creating your USP

The key to creating a Unique Selling Proposition (a.k.a. an Elevator Pitch) is to look at what you offer from your target audience’s point of view, and speaking to their needs. How can you BENEFIT them? How will you make THEIR lives better? What are THEY concerned about? And just as importantly: WHY are you a better choice than the competition?

Here’s an example using a fictitious dog training company. The company could say “we train dogs” and watch their potential customers yawn. Or, they can say “we help young families keep their sanity by turning problem dogs into family animals with my mobile training and exercise program” and make a positive, immediate impact.

See the difference? Your aim is to WOW people with your USP!

Where Your Opportunity Lies

A market that is not being adequately serviced existing businesses is where your opportunity lies.

To carve out a niche for, you can generally compete with other businesses on any two of these elements: Price, Quality, Delivery.

Competing on price is usually a bad idea, as you have to sell huge volumes in order to make a profit – and you’re vulnerable to getting undercut by a competitor who is willing to sell for less. What’s more, your customers won’t have any loyalty towards you, because you’re providing the cheapest price; not the best solution.

If you can find something in the delivery of your product or service that people will really value, and it isn’t being provided by your competitors, then you’ve got it made!

For example, my clients love that we don’t give them homework! We understand that they’re busy. So while our competitors find new ways to make life complicated and tedious, we pride ourselves on making the entire web design and Internet marketing process extremely EASY. Without a doubt, our ability to make our customers’ lives simple and easy is a major reason why they choose us vs. our competitors.

What’s more, although our prices are reasonable, we aren’t the cheapest – and we don’t try to be. Our customers are more than willing to pay for the value that we provide them. And delivering VALUE is what business is really all about! Can you give customers what they really want, at a price that they’re willing to pay?


During your USP development, you need to find out what it is that you do differently – and better – than your competitors.

Remember: this has to be something that addresses a customer concern that goes beyond the obvious (or else your competitors would already be doing it!). If you’ve done any prospect or customer surveys, this information can usually be found in the answer to this question:

Why haven’t you purchased X yet?

A Simple and Powerful Formula for Creating Your USP

You don’t need to be a marketing expert to create your USP. Here’s a simple and powerful formula to get you moving forward:


Or alternatively:


My company helps ____________________ (Target Market A)

Who ___________________________________(Target Market B)

By_______________________________________(Differentiation A)

To _______________________________________(Differentiation B)


I ______________________________( Differentiation B)

To ______________________________ (Target Market A)

By _______________________________(Target Market B)

With my ___________________________(differentiation A)


Your Turn!

I’d love to hear your questions or challenges – Tell me in the comments below.

And, if you enjoyed this post, please share it!

Laurel LindsayLaurel Lindsay is a Calgary Internet Marking Consultant & President of The New Media Group Inc. She has over 8 years hands-on Internet Marketing experience.

Laurel is enthusiastic and passionate about helping people live better lives by leveraging the power of the internet.

How to Boost Sales With Video Marketing Today

Video-MarketingVideo marketing is essential for success in today’s marketplace. So why are some businesses still putting it off? The 3 most common reasons I hear are:

1. They’re camera shy.
2. They don’t think they’ll do a good job.
3. They don’t think they need to.

And my 3 responses to those reasons?

  1. Trust me, you’ll be much better than you imagine!
  2. With the right help and guidance, you’ll do a phenomenal job!
  3. Video marketing is so effective and lucrative that you need to start – now!

Why is Video Marketing so Effective?

Without question, video marketing is an incredibly effective way to turn prospects into customers, because

  • Videos are more likely to be shared than other types of media
  • Videos tend to be watched by consumers closer to the end of the buying cycle (i.e. when they’re ready to make a purchase).
  • 60% of senior executives would rather watch a video than read text (source: Forbes Insight)
  • After consumers watch a video: 65% click through to visit the vendor website; 50% look for more information; and 45% contact the vendor – and of this overall group, 50% make a purchase

 Topics for your Video Marketing

  • Testimonials: capturing your happy customers on video is one of the best things you can do for your business. They will “sell” you better than anyone else could.
  • Product Demos: this is a great way to showcase your products (e.g. how they work, how they’re assembled, before and after, etc.)
  • “How To’s”: this is another great way to showcase your expertise – and as a bonus, “how to” videos are often shared by audiences, which means you’ll reach even more potential customers!

Why You Need to “Get Personal” with Video Marketing

Are you camera shy? Don’t worry! Your future customers are human beings, too. And in fact, that’s something that you can definitely use to your advantage in video marketing.

You see, your customers would rather see a REAL person who runs the company talking directly to them vs. some slick, over-produced commercial. Plus, you have a lot of knowledge, experience and passion to share. Why keep that to yourself, when you can truly help people in so many positive ways?

Do It Yourself Video Marketing

Don’t worry about professional-grade videos right now. To get started, it’s fine to use your smartphone (it’s better to start with low quality videos than not to start at all!)


At minimum, put your website address in your video, and preferably your name and logo as well. Be sure to take advantage of YouTube’s free built-in video editing capabilities.

Video Length

Try to keep your video less than 30 seconds. For more in depth presentations, keep it less than 3 minutes.

Optimizing your Videos

When you upload your video to YouTube, ensure that you use your target keywords in the title and tags. Also put your website address in the description (many people overlook this tip!). This will increase the odds of your video appearing in YouTube or Google search results.

Sharing your Videos

You can also upload your video to Facebook, and post links to your video on other social networks. Remember to promote them on website and email newsletter, too, and encourage your community and network to share your video

Video Marketing Summary

Video marketing is an easy and inexpensive way to connect with your target market, show them who you are and what you can do, and boost your sales. Why put it off? Grab your smart phone, use these tips, and get started TODAY!

Learn more about Internet Marketing Service.


Your Turn!

I’d love to hear your questions or challenges – Tell me in the comments below.

And, if you enjoyed this post, please share it!

Laurel LindsayLaurel Lindsay is a Calgary Internet Marking Consultant & President of The New Media Group Inc. She has over 8 years hands-on Internet Marketing experience.

Laurel is enthusiastic and passionate about helping people live better lives by leveraging the power of the internet.