Author Archives: Laurel Lindsay

About Laurel Lindsay

Laurel Stark née Lindsay has helped thousands of businesses get better results from their online marketing since she began her career as a web marketer in 2003. As a speaker, author and CEO of The New Media Group, she’s been featured on CNN, Entrepreneur.com, CTV and ShawTV.

3 Solutions for Adapting to Mobile Web Design

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mobile web site design calgaryThese days when you’re looking to improve or overhaul your web design, factoring in how it will look to handheld device users may be a factor to consider.

Mobile devices include smart phones and all manner of tablets.

Mobile device usage on your website

According to w3 schools, mobile device usage still accounts for less than 2% of overall web traffic, however in North America and Web Savvy cities like Calgary, these numbers tend to be much higher.

Check out your Google analytics or web traffic statistics to determine what percentage of your audience is on a handheld device when they land on your site. More importantly though, how are they behaving once they get to your website? Do you have a high bounce rate from handheld device users? Are their page views dramatically less than those on laptop or desktop devices?

If your handheld device audience is clearly turned off by your existing website design, and they’re a large percentage of your website visitors, you may want to consider a mobile web design.

That being said, you have 3 different options, with three different prices to address the needs of mobile device users on your website.

Here are 3 different options of mobile web design:

A mobile friendly website: This essentially means your website isn’t offensive or broken to the user. It ensuring your website is scalable and simply displays as a smaller version of itself on devices such as android, iphone, ipad etc.

Addition of a mobile plugin: A great and cost effective option for WordPress websites is a plugin that, when configured correctly, can display a mobile specific version of the website to your visitors. Essentially appearing as a large menu to start, this provides a quick an easy way for your visitors to get to where they want to go on your website. A mobile web design plugin can be installed in a medium sized WordPress website in roughly 10 hours. So, the cost will vary depending on your web designers rates.

Creation of a specifically mobile web design: For businesses with a large stake in the market of mobile users. An option where we create a whole new web design that is geared specifically to the needs of the user. All non-essential content and navigation is stripped down, providing only the required navigation and content that a user will need.

About as expensive as a standard web design, a specifically mobile web design takes into consideration the reduced screen size, and hurried nature of today’s users.

Often, screens will be basically empty except for a link to call, get directions with Google maps or place their order online/sign up.

The mobile web design user experience

Converting casual browsers to sales is typically easier for the retail business and handheld device user, as often the user is en route to purchase the product or service and needs simply to identify what location is the closest and most appropriate for fulfilling the user’s needs.

In this case, often all that is needed is a large phone number or map.

By considering the visitor usage, the 3 different options and the user experience, you can determine the best mobile web design solution for your unique business.

Learn more about web design services.

 

Your Turn!

I’d love to hear your questions or challenges – Tell me in the comments below.

And, if you enjoyed this post, please share it!

Laurel LindsayLaurel Lindsay is a Calgary Internet Marking Consultant & President of The New Media Group Inc. She has over 8 years hands-on Internet Marketing experience.

Laurel is enthusiastic and passionate about helping people live better lives by leveraging the power of the internet.

 

What Should You Pay To Get On Google?

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internet-marketing-resultsThere is such a huge range of costs and methods of billing to get on google that it can be confusing to know what is a good deal, and what is too good to be true. Likewise, it can be hard to understand why some firms charge 10 times more than others for what appears to be the same work.

Here is a breakdown of the different billing types, SEO Package services, and rates that typical SEO Companies will offer you to ensure your company’s website will get on Google:

Billing Type:

  1. Per hour: According to a 2012 survey by SEO MOZ, most SEO professionals charge between $76-$200/hour to help you get on Google.
  2. Flat rate or per project: Many firms will charge a flat rate for a very specific service to be performed ie: keyword analysis, site optimization or backlink creation
  3. Retainer: By far the most popular, a monthly retainer ensures specific services are performed each month. The advantage of this model is flexibility in allocating resources to what service within the offering is needed the most at that time.

Most common types of services needed to help you get on Google:

  • Pay per Click: offering to create and manage your ads for you
  • Google + local: claim your google + page
  • Inbound organic optimization: creating backlinks and directory listings to point back to your site and drive traffic
  • Web optimization: adjusting and tweaking the code of your site, including metatags to better “tell: the search engines what your site is about
  • Content marketing: Creating keyword heavy blog posts for distribution across the web.

Variables to the cost to get on Google:

  1. Amount of competition for keywords/ complexity of goal
  2. Size and complexity of site
  3. Experience of SEO firm
  4. Range of services provided- full service to bare minimum

Price Range of services that will help:

Keyword Analysis:  The low range is around $250, and the highest range is $2500. The variable can be attributed to how in depth the report is, and how experienced the SEO packages professional

Site Optimization: The low range is around $300 and the high range caps at $3000. For best results, ask for a price range based on hours of work. This directly correlates to how big and complex the website is.

Monthly retainer: For on-going SEO Packages: (Site and External to Site Services) $1000-$3000.

Content Marketing: Blogging + content submission: $500-$2500 a month, depending on how many hours/blog posts.

Google + Page Claim: $300 month seems to be the average price, but they go as high as $500.

Social Media Management: Yes, Social Media and SEO are blending into each other, making it hard to do one without the other.

Internet Marketing Consulting and Recommendations: Range from $76-$200 on average. Most SEO firms will include a set number of hours in their monthly retainer SEO Packages.

It’s recommended that, at the very minimum, your SEO package includes not just recommendations, but actual hand coded SEO Optmization of your website.

It is also recommended that your provider use the triple prong approach to off page SEO: Places, Organic, and Paid. This way you can cancel your SEO Package and still receive the benefits of a high ranking website well into the future.

For more information on the three ways to get on Google.

Your Turn!

I’d love to hear your questions or challenges – Tell me in the comments below.

And, if you enjoyed this post, please share it!

Laurel LindsayLaurel Lindsay is a Calgary Internet Marking Consultant & President of The New Media Group Inc. She has over 8 years hands-on Internet Marketing experience.

Laurel is enthusiastic and passionate about helping people live better lives by leveraging the power of the internet.

 

Meet Maria!

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meet mariaI am very pleased to introduce you to Maria Schmidt, someone you will likely be hearing from in the very near future!

Until now Maria has been operating primarily behind the scenes at The New Media Group as our Project Manager.

Now moving into the role of Operations Manager, it’s Maria’s watchful eye on day to day operations that will help ensure timely, high quality service for our valued clientele.

Since Feb 2012, Maria has been putting her exceptional organizational and creative problem solving skills to excellent use here at The New Media Group.

She has helped to streamline both our systems and providers, well positioning us to become the most sought-after online marketing firm in Western Canada.

Maria has a solid background in technical projects & team management; at one point overseeing the translation of a software service into 9 different languages.

Her technical expertise, eye for detail, and ability to manage multiple overlapping projects without dropping the ball catapults our ability to deliver fantastic results for our clients.

We hope you’ll welcome Maria and her valued skill set to the team here at The New Media Group.

Featured Project: Fine Line Industries Website Overhaul

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“One of my greatest pleasures is replacing an embarrassing, ineffective website with a website that not only looks great but functions well and provides a tangible contribution to my client’s success.” Laurel Lindsay,

web-design-beforeIt was my pleasure to work with Darrel Sneath to redesign his incredibly outdated site (shown on the left ) and provide him with a web design that he can be proud of.

Web Design sure has come a long way since the 90’s. Beyond building an attractive online brochure, we strive to create an online asset which performs several important tasks for our clients.

Typically the most important role a website plays is as a hardworking member of the sales team, however the degree to which it does so depends on if our client wants to grow or maintain the volume of business they’re doing.

In the case of the web design we recently launched for Darrel Sneath of Fine Line Industries, his reputation for quality has his small shop at capacity almost all the time.

So, instead of sending a steady stream of qualified leads from the internet, we took a more conservative approach to Darrel’s online strategy development.

First, for brick and mortar businesses that don’t want to massively increase their sales, a new web design primarily acts as legitimizing factor. This kind of site really delivers by providing the who, what, and why of the business, as well as its products and services, in an informative and professionally presented manner.

The second job of Fine Line’s website is to act as passive part of the sales team; a place where past projects, client testimonials, and all manner of proof of expertise and performance can be found.

The third job of a web design, if resources are optimized, is to function also as a customer service tool.

With this particular web design project, we were fortunate enough to have the opportunity to design and develop a site that does all three.

As such, his old web design (pictured below) was doing more harm than good to Darrel’s reputation.

Being so committed to his client’s success often creates a paradox for businesses in the image industry.

Darrel was simply too busy to take on the task of redeveloping his website, and months and years passed before he received the email from his brother Del at Carbon Steel Buildings announcing Del’s new website. (www.carbonsteelbuildings.com)

Darrel ensured he did his due diligence before deciding to work with The New Media Group, contacting several firms before he chose us.

We worked very closely with Darrel to ensure the web design accurately reflected the excellence in quality workmanship he’s known for.

The end result is a web design that is easy to read, and has a highly impactful look and feel. This site also does an incredible job of showcasing Darrel’s work. Lastly, but not least, the staff and clients of Fine Line Industries can save time and headaches emailing large design files, instead uploading them through the client login section.

Darrel got the best value from the experience knowing he was going to get a great final product. “I had high expectations and they were met”

Darrel said he would definitely recommend The New Media Group for anyone looking for help getting their web design to accurately reflect their business.

web-design-after

 

 

 

 

 

 

 

Your Turn!

I’d love to hear your questions or challenges – Tell me in the comments below.

And, if you enjoyed this post, please share it!

Laurel LindsayLaurel Lindsay is a Calgary Internet Marking Consultant & President of The New Media Group Inc. She has over 8 years hands-on Internet Marketing experience.

Laurel is enthusiastic and passionate about helping people live better lives by leveraging the power of the internet.

 

NEW! Passion Powers Profits- Online Training Course Launches

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65563_454706097934085_1225617833_nI am so unbelievably excited to announce my latest project.

It’s been over 2 years in the making and I am so proud to finally launch my do –it-yourself internet marketing training course.

It’s quite literally everything I’ve learned about using the internet to get more business, for the first time, all in one place.

And I am offering it by-donation…

Continue reading →

How to: Track and measure your internet marketing results.

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Image courtesy of renjith krishnan at FreeDigitalPhotos.netMost of our clients contract us because they want a steady flow of qualified leads to their business, effortlessly.

As one of the only firms in Calgary that guarantees internet marketing results, I often get asked, what results do you guarantee and how can we track them?

The most obvious results we generate are leads.

Leads are typically thought of as phone inquiries, web inquiries, or walk-ins to a retail location. However leads from an internet marketing campaign can also take the form of Facebook fans or messages, sign ups to your newsletter or webinar etc.

By determining what a lead looks like for you, you’ll then have a great foundation from which to measure the results of your internet marketing campaign.

What you can do is download the internet marketing results tracking template from our blog. This gives you a handy spot to measure all contacts to your company. It’s as easy as asking every single inquirer how they heard about you, and marking it down all in one place.

This information will not only show you the return you’re getting on your investment in an internet marketing campaign, but also what methods are the preferred and most successful in terms of driving business.

From our perspective, generating leads is the end result of a lengthy sales funnel we’ve created for you as the core of our internet marketing strategy.

Typically a consumer needs to go through a 7 step process to get to the point of being a qualified lead.

So, we view results as being quantifiable increases in all the factors that contribute to converting a prospect from mildly interested, to the- cheque-has-cleared.

In a very common situation a consumer will conduct a search online and find your site. If they’re satisfied with the information on your website, they’ll take action to contact you. This is internet marketing in its simplest form.

In order to generate these types of leads, we work backwards, delving into detailed metrics.

Based on a 4% conversion rate (the average percentage of people who will take action based on a website visit), how many visitors do we need to get to the site? So, we measure increased visitors as a metric of a successful internet marketing campaign.

Likewise, page one placement on Google is also viewed as a success factor, as this generates the exposure and traffic necessary to generate the leads.

Fundamentally, we ask, are we generating enough exposure and interaction with prospects to generate leads?

If you’re the business of selling to other businesses, the sales cycle may take quite a bit longer than the ideal internet marketing situation described above.

Typically a business or commercial consumer will go through more steps before becoming a customer, but the payoff is generally larger per lead closed if you end up with a customer for life.

In this case, we measure things like the open rate and click through rate on your newsletter, as well as the rate of sign up.

No matter what your unique situation, you can be sure we measure all the pertinent statistics on our end. Using Google Analytics, a free web traffic measurement tool, we’ll deliver monthly reporting on your web traffic and all internet marketing success factors.

However, the most accurate measurement needs to take place internally. You may even need to provide an incentive for your staff to provide accurate measurement for you.

Here’s the template.

Your Turn!

I’d love to hear your questions or challenges – Tell me in the comments below.

And, if you enjoyed this post, please share it!

Laurel LindsayLaurel Lindsay is a Calgary Internet Marking Consultant & President of The New Media Group Inc. She has over 8 years hands-on Internet Marketing experience.

Laurel is enthusiastic and passionate about helping people live better lives by leveraging the power of the internet.

 

How to Get on Google: 3 proven tactics to drive new business.

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Google-RankingYou already know that having a presence on Google is critical for maintaining a steady stream of automatic leads.

But did you know there are three different ways to attain the coveted position of page one on Google?

Here’s the lowdown on your options.

Get On Google, Fast: Pay Google Directly.

Also known as setting up a Pay Per Click or Adwords account, paying the search engine giant directly is the fastest and easiest way to get to page one.

How it works:

You create a Google Adwords account, create your ad, set a daily and monthly budget and supply them with your credit card number.  Each week they will bill your card for the amount of clicks your ad received.

graphic 1

 

Your ad will then display near the top of search results.  Where you show up exactly, and how often depends on your ad budget and what your competitors are spending.

What you need to know:

You need to do 2 things to maintain your page 1 position.

  1. Check your ad regularly and implement the not so optional suggestions.
  2. Continue to pay

Fail to do these 2 things and you will drop into oblivion.

Get on Google: organic ranking

Organic ranking is when your website shows up on page one without directly paying.

How it works:

Typically Organic Ranking is achieved with Search Engine Optimization services, which is when your online presence is optimized based on best knowledge of Google’s algorithm.

Google has a mathematical algorithm which dictates where your website displays in their ranking. There are many factors that go into this algorithm including how your website is coded, how many visitors you get to your site etc. To be ranked high, your site and presence on the web needs to adhere to and be optimized for all factors in this algorithm.

graphic 3

 

What you need to know:

Organic ranking typically won’t change too drastically, even if you stop marketing for a particular set of search terms. So, while it may take longer to achieve page one ranking, the payoff is much higher as the benefits of page one last far beyond the initial investment.

Typically results can take up to 90 days to appear.

Get on Google: Google Places Account

The third way to get on page one is to claim and optimize your Google Places account.

This means you’ll show up in the maps search section of of a search results page.

graphic 2

How it works:

You’ll need to claim your Google Places account – which requires a physical address, as they will send you a postcard to verify.

Once you have claimed your account, you’ll need to spend time filling out your profile and soliciting reviews.  Where exactly you’ll rank depends on what your competitors are doing, as well as how active your places account is. For best results get as many people to review your business on your places account as possible.

We have covered three ways to get on Google. The tactic that works best for you will depend entirely what you’re trying to achieve and what resources you have to allocate to your objectives.

For best results, a combination of all three tactics is recommended for best possible internet marketing results.  But, the best thing to do is start anywhere you can right this minute.

Your Turn!

I’d love to hear your questions or challenges – Tell me in the comments below.

And, if you enjoyed this post, please share it!

Laurel LindsayLaurel Lindsay is a Calgary Internet Marking Consultant & President of The New Media Group Inc. She has over 8 years hands-on Internet Marketing experience.

Laurel is enthusiastic and passionate about helping people live better lives by leveraging the power of the internet.

 

Top 7 Ways To Ensure A Successful Internet Marketing Campaign

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Image courtesy of FrameAngel at FreeDigitalPhotos.netFrom a desire to enhance your quality of life by providing automatic, qualified leads from the internet, we’ve analyzed our most and least successful online marketing campaigns.

From this analysis, we’ve determined the top 7 ways you can help your internet marketer create and execute a successful and profitable internet marketing campaign on your behalf. So take out your pen and get ready to make some notes! Here they are.

1. Have a USP.

Many companies we work with can’t tell us why it is that a consumer should choose their business over the competition. This makes it extremely difficult for us to “sell you” to your target market. If you don’t have a USP (unique selling proposition), you’d be better off investing your internet marketing budget in a business or marketing coach prior to launching a new marketing campaign.

2. Know your target audience.

Do you know who your ideal customer is? The product or service that makes you the most profit? What your customers are most concerned with, and how you help solve their concerns?

The more you can tell your marketer about your target audience, the better the odds will be of them delivering your dream clients on a silver platter.

3. Commit.

We’ll generally start an internet marketing campaign with a keyword research report which will show us the demand for what you’re selling. Your internet marketer will need 90 days of solid effort targeted on one set of keywords in order to get you on page one of Google. So, it’s really important you’re committed to that course of action.

Changing the target product, service or keyword mid-stream will dilute the internet marketing efforts and net you almost no results.

In addition, do understand that all marketing efforts create a snowball effect of delivering leads over a period of time. We generally need the entire 365 days to deliver ROI. So will your marketer.

4. Delegate and Trust.

There’s a reason businesses turn to professionals to solve their internet marketing needs. It’s because we have the track record that proves we can get the job done.

We’ve achieved amazing results based on executing internet marketing strategies that work. Therefore, we recommend you give your marketer the permission and license to execute these strategies on your behalf.

Of course, they’ll require you to vet and approve all our efforts on your behalf, but please don’t cut them off at the knees by requesting fundamental changes to their efforts unless you find it offensive or misrepresented.

We’ve had internet marketing clients that request fundamental changes to our strategies and then complain they aren’t getting results. With all due respect, if you focus on your business and let them focus on theirs, the results will be much better! We promise.

5. Get back to them quickly.

Our internet marketing campaigns are set to run on a flawless 30 day production cycle. This cycle has been perfected and optimized over the years to deliver the best results in the shortest amount of time. This is how most internet marketers are able to provide consistent growth for their clients.

Please help your marketers help you by getting back to them within 24-48 hours of us requesting your feedback. This will help them stay on track for you.

6. Measure Results.

A good internet marketing company will agree on what success looks like for you, well in advance. Please help them by measuring your results internally, so you can be sure of your return on investment, and they can be certain they’re achieving what you want us to.

7. Help your marketer help you.

They may request that you place posters (that you’ve approved) in your place of business, or send images or any other materials to use in campaigns for your business. Please do your best to accommodate these requests. By failing to deliver the materials needed for your internet marketing campaign, you effectively leave them powerless to help you, and neither of you will feel good about the results you get.

 

Now that you know what your internet marketer needs from you – and why – the whole thing probably makes a bit more sense. Take a minute to note down which ones need a bit of work, and commit to making a difference to your business this year by changing the things that might be hindering your marketing campaign’s effectiveness.

Learn more about Internet Marketing and what it can do for your business.

Your Turn!

I’d love to hear your questions or challenges – Tell me in the comments below.

And, if you enjoyed this post, please share it!

Laurel LindsayLaurel Lindsay is a Calgary Internet Marking Consultant & President of The New Media Group Inc. She has over 8 years hands-on Internet Marketing experience.

Laurel is enthusiastic and passionate about helping people live better lives by leveraging the power of the internet.

Pay Per Click Services

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Imagine a steady flow of qualified leads to your business, effortlessly.

That’s what a presence on page one of Google can do for your business.

Stop wasting money on advertising that doesn’t work and
Time on trying to decipher online marketing on your own.

  • 81% of Canadian Shoppers conduct online research before they shop, and 3 out of 5 people use search engines as a go-to shopping resource.
  • Deliver your message at the moment someone is searching for the type of product or service you offer.
  • Automate your leads and gain the freedom to focus on what you do best, whether that’s creating masterpieces for your clients or playing golf.

What you get:

• Google Ad Creation

• Page one of Google within 24 business hours of signup

• Exclusive Partner Promise- we won’t help your competition

• Set it and Forget it-we’ll handle the Daily Ad check in and Ad monitoring

The investment:

From $497*

One year commitment required

Monthly payments via Credit Card

Top 9 Tech Tools You Need For Business Success in 2013

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internet-marketing-calgary-tech-toolsThe times are a changing, and with them, your need to adapt to consumer behavior.

You’re in luck, because deciphering the critical from the nice-to-have internet marketing tools is what we do best!

Here are top 9 internet marketing tools you need to succeed in 2013.

1. Mobile Friendly Website:

More consumers than ever are browsing the web on their smart phones and tablets. Your site needs to be at the minimum, mobile friendly, if not completely compatible with mobile devices. In fact, consumer mobile usage is behind almost all recommended internet marketing tools for 2013.

2. Local Search Optimization:

People use Google on the go; in the car, on public transit and en route to the mall. Make sure consumers can find your business when they’re ready to buy by ensuring you show up on local search for smart phones. A local search presence is a critical component of a successful internet marketing campaign as it can make a huge difference to your bottom line.

3. Video:

YouTube is the world’s second largest search engine for a reason. Video is not just popular but an expected part of your internet marketing presence. With the high quality video output of even the most basic smartphone, now there’s no excuse to leave video out of your internet marketing plan.

4. QR Codes:

Here’s another tool to lure in those smart phone users. Easier and faster to act on than a website or a phone number, QR Codes can help you track the response from traditional advertising. They are a free and extremely beneficial addition to any internet marketing activities.

5. Facebook Like Poster:

Anywhere your customers are waiting, they should have the opportunity to either like you or check in to your location on Facebook. Make it easy for them by having a Facebook Like Poster with a QR code in your waiting room or at the checkout desk. This internet marketing strategy will increase your exposure as well as grow your Facebook page.

6. Blog:

Leverage your expertise, position yourself as a leader in your industry and get top search engine rankings. By creating and maintaining a blog on your website you’re reaping these internet marketing rewards and more. In addition, you’re offering up fresh content for tech savvy users to Share with their social network.

7. Analytics:

Measure your website effectiveness with Google Analytics. This free tool will tell you where your website traffic is coming from, what keywords they typed in to arrive at your site and what devices they’re browsing with. Enough stats to satisfy even the most avid analytical minds, this tool can help you decide quickly what internet marketing efforts to renew or let lapse.

8. The Ethical Bribe:

Exchanging something free for your prospects email address or a bit of their time invokes the law of reciprocity.

By giving something and asking for something, you create not only an equitable relationship with your prospect, but it also gives them a teaser of what you can provide for them, and permission to market to them in the future. An ethical bribe is one of the cornerstones of list building and internet marketing in general.

9. Email and Social Lists:

These tools are as critical to your success this year as they were in years past. Any salesperson will tell you, sales is a numbers game, and the more people on your list or in your community the better. Nurturing relationships via email marketing or social media builds loyalty and drives sales. Remember though, deliver value and make your internet marketing “about them” 80% of the time.

Employing these 9 technologies will ensure you’re leading the pack, and not struggling to keep up. If you feel like you need these things to keep up, but don’t have the time or the budget for a full marketing department, find a reputable Internet Marketing company that you trust and leave them with the task of accomplishing your tech savvy goals.

 

 

Learn more about Internet Marketing and what it can do for your business.