Get more sales using internet marketing: 3 steps to creating a simple digital sales funnel

As a small business owner, you have more in common with a fishermen and farmers than you may think. 
 
Image courtesy of Moz.com

Image courtesy of Moz.com

When you’re marketing your business, sometimes you’re harvesting the results of your efforts and and sometimes you’re planting.

And sometimes, you’re fishing for prospects.

In order to make the most of your marketing budget, maximize the return on your investment with a strategic sales funnel.

 
What is a sales funnel?
 
A sales funnel is the process which a consumer goes from casually interested, to actively purchasing. The funnel takes into account the emotional and logical stages the buyer goes through, and nurtures them on to the next phase. 
By creating a well thought out sales funnel, you will increase the yield of your harvest.
 
So, just because someone isn’t ready to buy the first time they see your website, flyer or sign, doesn’t mean that they wont ever be ready to buy.
 
By offering multiple ways to engage with you further, you’re effectively casting 3 nets to  capture prospects and turn them into clients.
 
Cast 3 marketing nets to capture the most fish
 
1. The net with the biggest holes will ask your prospect to contact you to buy- a certain  percentage of people will be in this phase of the buying cycle and will respond. For those who aren’t though, they could be lost to you, unless you offer some alternatives.
 
2. Offer a second option that is less commitment- join our VIP (newsletter) list for “sales, giveaways, contests and other specials”. This type of option will capture prospects that are teetering on the edge; they’re thinking about buying from you but aren’t quite ready.
 
 
3. Thirdly, offer a third net with the smallest holes. This “net” is designed to capture the information of those parties that are just in the beginning stages of the buying cycle, where awareness is key. Catch these smaller fish now and watch them grow into big fish customers. Ask them to like you on Facebook or join you on Twitter to get entered into a contest to win free stuff. 
 
Permission  Marketing:
 
Essentially, you are ensuring you have received permission to further market and build 
 a relationship with even the most timid and unsure prospect. This will dramatically
 increase the odds of this prospect making a purchase in the future.
Then, work to build value and nurture these relationships on your social media platforms.
 
Offer valuable insider tips, how to steps and information that help solve the problem your  customer has. Show examples of your work, testimonials, and profile your staff to build trust and rapport with your audience.
This is a simplified version of creating a sales funnel. But it’s this approach which will measurably increase the efficiency of all your marketing initiatives. 
 
Do you have a sales funnel working in your business? Tell us all about it in the 
 
comments below:

7 Ways Successful People Use LinkedIN

Throwback!! I filmed this video about Marketing your business using LinkedIN over 2 years ago.

While I am happy to report both better hair days and an improved filming technique, the recommendations and information I provided are still true today.

LinkedIN remains one of THE most effective places for business owners to bolster credibility, build community and generate leads.

5 reasons you need to be on LinkedIN

  1. LinkedIN is THE social network for business only use
  2. LinkedIN is being used by your future customers- currently over 238 million users
  3. LinkedIN profiles are critical to reputation management– they usually show up prior to any other website when searching someone’s name
  4. LinkedIN can be used to get on Google- profiles display on search engines for target keywords- they can be optimized.
  5. LinkedIN users are affluent- the median household income of a user is $100,000

7 Ways Successful People Use LinkedIN

  1. To solicit endorsements– boost credibility and your reputation
  2. To stay in touch with prospects, clients, suppliers and any other business contacts
  3. To generate leads through an optimized profile and company page
  4. To find out who knows the person you’re interested in contacting, and asking for that introduction.
  5. To showcase portfolio pieces or projects visually or through multimedia
  6. To make new connections by contributing to conversations in industry groups
  7. To listen to prospects and clients and hear what’s important to them

In fact, it’s become even more effective than it used to be.

Recently, LinkedIN introduced In Page Analytics- which is a fancy way of saying that now you can see exactly how your audience reacts to your posts- in real time.

This means, less guessing and more knowing what resonates with your target market.

linkedIN-in-page-analytics

 

Ebook_Linkedin_mock4Do you want to learn exactly how to leverage LinkedIN to generate leads? Grab your copy of my free workbook here:

How to Boost Sales With Video Marketing Today

Video-MarketingVideo marketing is essential for success in today’s marketplace. So why are some businesses still putting it off? The 3 most common reasons I hear are:

1. They’re camera shy.
2. They don’t think they’ll do a good job.
3. They don’t think they need to.

And my 3 responses to those reasons?

  1. Trust me, you’ll be much better than you imagine!
  2. With the right help and guidance, you’ll do a phenomenal job!
  3. Video marketing is so effective and lucrative that you need to start – now!

Why is Video Marketing so Effective?

Without question, video marketing is an incredibly effective way to turn prospects into customers, because

  • Videos are more likely to be shared than other types of media
  • Videos tend to be watched by consumers closer to the end of the buying cycle (i.e. when they’re ready to make a purchase).
  • 60% of senior executives would rather watch a video than read text (source: Forbes Insight)
  • After consumers watch a video: 65% click through to visit the vendor website; 50% look for more information; and 45% contact the vendor – and of this overall group, 50% make a purchase

 Topics for your Video Marketing

  • Testimonials: capturing your happy customers on video is one of the best things you can do for your business. They will “sell” you better than anyone else could.
  • Product Demos: this is a great way to showcase your products (e.g. how they work, how they’re assembled, before and after, etc.)
  • “How To’s”: this is another great way to showcase your expertise – and as a bonus, “how to” videos are often shared by audiences, which means you’ll reach even more potential customers!

Why You Need to “Get Personal” with Video Marketing

Are you camera shy? Don’t worry! Your future customers are human beings, too. And in fact, that’s something that you can definitely use to your advantage in video marketing.

You see, your customers would rather see a REAL person who runs the company talking directly to them vs. some slick, over-produced commercial. Plus, you have a lot of knowledge, experience and passion to share. Why keep that to yourself, when you can truly help people in so many positive ways?

Do It Yourself Video Marketing

Don’t worry about professional-grade videos right now. To get started, it’s fine to use your smartphone (it’s better to start with low quality videos than not to start at all!)

Editing

At minimum, put your website address in your video, and preferably your name and logo as well. Be sure to take advantage of YouTube’s free built-in video editing capabilities.

Video Length

Try to keep your video less than 30 seconds. For more in depth presentations, keep it less than 3 minutes.

Optimizing your Videos

When you upload your video to YouTube, ensure that you use your target keywords in the title and tags. Also put your website address in the description (many people overlook this tip!). This will increase the odds of your video appearing in YouTube or Google search results.

Sharing your Videos

You can also upload your video to Facebook, and post links to your video on other social networks. Remember to promote them on website and email newsletter, too, and encourage your community and network to share your video

Video Marketing Summary

Video marketing is an easy and inexpensive way to connect with your target market, show them who you are and what you can do, and boost your sales. Why put it off? Grab your smart phone, use these tips, and get started TODAY!

Learn more about Internet Marketing Service.

 

Your Turn!

I’d love to hear your questions or challenges – Tell me in the comments below.

And, if you enjoyed this post, please share it!

Laurel LindsayLaurel Lindsay is a Calgary Internet Marking Consultant & President of The New Media Group Inc. She has over 8 years hands-on Internet Marketing experience.

Laurel is enthusiastic and passionate about helping people live better lives by leveraging the power of the internet.

Social Media Marketing Set Up Cheat Sheet

Social-Media-Marketing-Set-Up-Cheat-SheetWhen it comes to setting up a brand new company on social media, it can be confusing to try and figure out how many pixels and characters are allowed on each platform. Indeed, given that the specifications and functionality of social media sites change on what seems like a daily basis, it can be challenging to keep up with everything.

To help you stay efficient, here’s a comprehensive breakdown of the design and text specifications for each of the main 5 social media platforms:

Social Media Set Up: Graphic Dimensions for Cover/Banner/Timeline images:

The main image for social media business pages is typically large, fun and representative of the brand values and benefits.

Be sure to take the time and think about what you’re going to do on your social media properties to achieve your business goals. You want it to look great, but also to reflect and express your strategy, too. And while you may want to have a slightly different look and feel for each property, ensure that the overall look and feel is consistent.

Facebook Timeline cover dimensions are 851 x 315, but keep in mind that this main image is somewhat cut off by the profile image, which sits 23 pixels in from the left side and down 201 pixels from the top. This box will take up 160 pixels.

LinkedIN Cover photo dimensions are a bit smaller at 646 X 220

Google + cover image dimensions are massive at 2120 x 1192 — but if you want to make sure your brand logo isn’t cut off or altered, place it in a 1280x350px

Twitter and YouTube use a background image, which places graphic content off to either side of the main content.

The background image size for Twitter and YouTube is 1280 x 800. It’s best to keep the actual visible content on the left to about 250 pixels wide, though.

Twitter cover image size is 1252px x 626px

YouTube Cover image size is: 970 x 150

Other images for Social Media Sites:

Facebook

  • Profile Picture size is 150 x 150
  • App images are 111 x 74
  • Milestones 843 x 403

LinkedIN

  • Logo size is 160 x 90
  • Product images are 65 x 65

Google + logo size is 250 x 250

Twitter logo/ headshot is 73 x 73

Social Media Set Up: Text

Text on social media sites is typically restricted to very few characters. As such, make your text snappy and benefit-oriented. Also be sure to have a call to action, like “sign up on our website.” Remember to be as concise as possible, and if possible, use images instead of words.

Also ensure that text and images are consistent across all platforms, so your brand messaging is more efficient. With that being said, you may want to write in a slightly different tone for each property, depending on the audience and your business goals.

Facebook

  • Total text size can include 255 characters, although only about 178 characters are visible on the home page.
  • 204 characters per timeline/milestone event.

LinkedIN:

  • About: 1194 characters
  • Products:  The home page teaser is 78 characters, and the products page the teaser is 292 characters, for a total of total 532 characters
  • Careers:  78 characters

Twitter

  • Bio: 190 characters, including hashtags

And remember to keep the focus on the benefits you deliver to your customer, and to make your artwork people-oriented. After all, these sites are for social media networking, so make sure that you’re being sociable!

 

Your Turn!

I’d love to hear your questions or challenges – Tell me in the comments below.

And, if you enjoyed this post, please share it!

Laurel LindsayLaurel Lindsay is a Calgary Internet Marking Consultant & President of The New Media Group Inc. She has over 8 years hands-on Internet Marketing experience.

Laurel is enthusiastic and passionate about helping people live better lives by leveraging the power of the internet.

7 Principles for Social Media Success

7-principles-for-social-mediaIt’s 2013, and do you know where your target market is?

Social media provides vast opportunities for connecting with your target market.

However, the fast pace and info overload can make it challenging to carve out a distinct methodology for success.

It’s hard to cut through the social media noise overload and get down to marketing basics. If you’re looking to do that, here are some very clear principles for using social media tools to engage and grow relationships:

1. Thou shalt obey the 80/20 rule. Make 80% of your posts about your audience, promote    them, educate them, entertain them, poll them etc. When you have done so effectively, they will embrace the shameless self-promotion you’re doing the other 20% of the time.

2. Thou shalt be strategic: Using the info below, or one similar, find out which social media network your target market is present and engaged in.

a. Twitter is used by urban youth
b. Google + is used by college kids and software developers (and smart business owners like you that want to be found online)
c. Facebook is used by everyone – except elitists
d. LinkedIn is like Facebook, but for business. Essential for Business 2 Business companies.
e. Pinterest is where 30 something women spend an obscene amount of time

3. Thou shalt plan thy content.

a. Use a healthy mixture of styles, mediums and sources.
b. Keep in mind your target`s concerns, hobbies, lifestyle
c. Curate a community of like-minded businesses and people to share content from.
d. Share your social media network`s content, status updates etc.
e. Measure your results and tweak accordingly

4. Thou shall be authentic: Let your freak flag fly – Drew Barrymore said it. It’s your wild hair, or love of horses or biting sarcasm. Something about you and your business is distinctive, and believe it or not, is your competitive advantage. What is authentic is audacious and memorable and therefore captures social media market share.

5. Thou shalt encourage dialogue: Ask questions, solicit advice, conduct polls, and offer prizes for best feedback. Cater to the masses and benefit from ad hoc focus groups and market research. Everyone likes being asked as long as they feel heard.

6. Thou shalt reward engagement: Say thank you, offer prizes, feature a fan or follower, feature their business, offer fan or friend only pricing. Make your social media audience feel loved and they will return the favor.

7. Thou shalt be timely: Respond within 24 hours, post semi regularly. Don’t abandon your accounts and return months later. Once a week is minimum, 24 hours is preferable. 3 times a day is optimal. Social media is a 24 hour worldwide conference and every ones is invited. Don’t show up a week late talking about last year’s news.

Follow these 7 principles to engaging with people on social media and you will go far and do great things.

You don’t have to be perfect at it to start, you will learn as you grow. Follow and friend those you admire and watch what they do. And remember, social media is just a platform to connect with people.

As with real life, simply position yourself to be liked and trusted. Be intelligent, good looking and flattering. Help people. Provide value. With a little patience you’ll see your social media efforts will start to pay off.

 

Learn more about Social Media.

 

Your Turn!

I’d love to hear your questions or challenges – Tell me in the comments below.

And, if you enjoyed this post, please share it!

Laurel LindsayLaurel Lindsay is a Calgary Internet Marking Consultant & President of The New Media Group Inc. She has over 8 years hands-on Internet Marketing experience.

Laurel is enthusiastic and passionate about helping people live better lives by leveraging the power of the internet.

NEW! Passion Powers Profits- Online Training Course Launches

65563_454706097934085_1225617833_nI am so unbelievably excited to announce my latest project.

It’s been over 2 years in the making and I am so proud to finally launch my do –it-yourself internet marketing training course.

It’s quite literally everything I’ve learned about using the internet to get more business, for the first time, all in one place.

And I am offering it by-donation


Continue reading

Top 9 Tech Tools You Need For Business Success in 2013

internet-marketing-calgary-tech-toolsThe times are a changing, and with them, your need to adapt to consumer behavior.

You’re in luck, because deciphering the critical from the nice-to-have internet marketing tools is what we do best!

Here are top 9 internet marketing tools you need to succeed in 2013.

1. Mobile Friendly Website:

More consumers than ever are browsing the web on their smart phones and tablets. Your site needs to be at the minimum, mobile friendly, if not completely compatible with mobile devices. In fact, consumer mobile usage is behind almost all recommended internet marketing tools for 2013.

2. Local Search Optimization:

People use Google on the go; in the car, on public transit and en route to the mall. Make sure consumers can find your business when they’re ready to buy by ensuring you show up on local search for smart phones. A local search presence is a critical component of a successful internet marketing campaign as it can make a huge difference to your bottom line.

3. Video:

YouTube is the world’s second largest search engine for a reason. Video is not just popular but an expected part of your internet marketing presence. With the high quality video output of even the most basic smartphone, now there’s no excuse to leave video out of your internet marketing plan.

4. QR Codes:

Here’s another tool to lure in those smart phone users. Easier and faster to act on than a website or a phone number, QR Codes can help you track the response from traditional advertising. They are a free and extremely beneficial addition to any internet marketing activities.

5. Facebook Like Poster:

Anywhere your customers are waiting, they should have the opportunity to either like you or check in to your location on Facebook. Make it easy for them by having a Facebook Like Poster with a QR code in your waiting room or at the checkout desk. This internet marketing strategy will increase your exposure as well as grow your Facebook page.

6. Blog:

Leverage your expertise, position yourself as a leader in your industry and get top search engine rankings. By creating and maintaining a blog on your website you’re reaping these internet marketing rewards and more. In addition, you’re offering up fresh content for tech savvy users to Share with their social network.

7. Analytics:

Measure your website effectiveness with Google Analytics. This free tool will tell you where your website traffic is coming from, what keywords they typed in to arrive at your site and what devices they’re browsing with. Enough stats to satisfy even the most avid analytical minds, this tool can help you decide quickly what internet marketing efforts to renew or let lapse.

8. The Ethical Bribe:

Exchanging something free for your prospects email address or a bit of their time invokes the law of reciprocity.

By giving something and asking for something, you create not only an equitable relationship with your prospect, but it also gives them a teaser of what you can provide for them, and permission to market to them in the future. An ethical bribe is one of the cornerstones of list building and internet marketing in general.

9. Email and Social Lists:

These tools are as critical to your success this year as they were in years past. Any salesperson will tell you, sales is a numbers game, and the more people on your list or in your community the better. Nurturing relationships via email marketing or social media builds loyalty and drives sales. Remember though, deliver value and make your internet marketing “about them” 80% of the time.

Employing these 9 technologies will ensure you’re leading the pack, and not struggling to keep up. If you feel like you need these things to keep up, but don’t have the time or the budget for a full marketing department, find a reputable Internet Marketing company that you trust and leave them with the task of accomplishing your tech savvy goals.

 

 

Learn more about Internet Marketing and what it can do for your business.

 

 

How to Choose a Website Design Company: Don’t get ripped off!

website-design-calgaryEveryone seems to have a website these days, but what you may not be aware of is that the web design and development industry is still completely unregulated.

What that means to you, the consumer, is that there isn’t a standard set of ethics that website design companies are forced to adhere to. So, you must learn to protect yourself instead of trusting that companies are being governed.

In order to ensure you’re dealing with an ethical web design company, be sure to ask these 10 questions before you commit.

 

1. Who owns the website I am paying for?

Shockingly, a lot of web design companies will license you the website you’re paying for instead of transferring ownership to you. This means if you ever change providers, you can’t take your site with you.

Ask the company to show you specifically in your contract where the website ownership is stated.

 

2. Do I receive a backup of all the files necessary for my website to work?

Make sure you get this on cd, as it enables you to take those files to another web design firm if you would like to.

 

3. Will I receive access to my ftp and hosting control panel?

Just as important as your web design files in terms of changing providers with ease, make sure you get the following:

a) FTP login url, user name, and password

b) Hosting Control panel url, user name, and password

 

4. Who owns my domain name?

Your domain name is www. yourcompanyname.com, it’s best to register this and manage it yourself at a company like godaddy.com but if not, make sure you are shown the documentation that lists you as the “registrant” and “admin” contact.

5. Are any guarantees my website will rank on search engines?

Often times there will be additional charges for this service that aren’t included in the website design and development price. It’s much better to get a full idea of the costs before you sign up.

 

6. Is there a long term contract I will be asked to sign?

Make sure you are comfortable with committing to this company for that period of time. Also ask about their contract cancellation policy.

 

7. Are there monthly or yearly fees? What service will I be receiving for these fees?

Some companies will charge ongoing maintenance fees, which don’t get you anything if you aren’t updating your web design regularly.

 

8. Who will be responsible for creating/providing my website content?

The content of your site is the text, images, links, videos etc that will be going on your website.

This is the number one reason that website development is delayed or halted. Make sure you have the time to create or provide your own content or hire a web design company that will take care of this for you.

 

9. What is the project timeline?

Make sure the website design company’s delivery date will work for you. There are some companies that will take months to get back to you on one small detail.

 

10. Do you have any references?

Just about anyone with a laptop and some coding knowledge can design a website, but are their customers happy with the results?

Make sure to check out online reviews of the company and ask for references from their existing clients.

By asking these 10 questions, you could save yourself hundreds of dollars in redoing your website design and hours of hassle trying to recover what is rightfully yours. If the company is hesitant to answer any of these questions or gives you the runaround, pick up and move on to the next prospective firm. There are so many businesses out there that will be glad to answer these questions for you; dealing with one that won’t is simply a waste of your time and money.

 

 

Internet Marketing Tools Reviewed: QR Codes

What are QR codes?

QR codes are interactive graphics. They are embedded with data that can be read using QR scan apps available on today’s smart phones.

Once a user scans the QR code with their smart phone, they are automatically directed online.

What are the benefits of QR codes?
1. As with all internet marketing tools, the easier you make it for consumers to get in touch with you, the better the odds they will. QR codes offer consumers an easy & instant way to take action on an offline ad. There are no phone numbers or website addresses to remember.

2. QR codes are also one of the most recent developments in internet marketing. By adopting this technology you can reach a whole new audience of tech savvy consumer.

3. Through the use of Google Analytics, you can track the response and ROI of your offline marketing. Analytics helps measure internet marketing campaigns by reporting on your website traffic sources and the behavior of your website visitors.

What are some strategies for implementing QR codes?

Internet marketing & QR Codes: Specialized landing pages


Say for example you have an ad with a QR code running in the newspaper. By creating a specific landing page for people who act on that ad, you receive two benefits.

A specialized page can more personally address the consumer based on where they’ve come from. Even stating “Thank you for clicking on our ad in the Calgary Herald” enhances the user experience.

In addition, if you make this page hidden from all other users in your website, you can confidently state that all the traffic to this page is as a result of the newspaper ad.
Internet Marketing & QR Codes: From contacts to customers

Not only does it look really cool, but adding a QR code to your business card increases the chances of your contact information becoming added to your prospect’s smart phone.

A way to do this is to have your QR code send the user to an online Vcard, which can be downloaded to automatically add you to their contacts.

Not only have you made a lasting first impression, but in contrast to having your stylish business card thrown in the garbage or recycled, you’ve now earned a spot in their smartphone. Now when they need your product or service, you’re right there in their phone.

Internet Marketing & QR Codes: From offline to online:
Placing a QR code on a flyer or poster in-store and link your QR to your mailing list sign up or Facebook page.

Capturing prospect’s data; whether it be their email address, or having them as a fan on your Facebook page is invaluable. Data capture is the most basic and critical of internet marketing strategies. It allows you to grow and nurture a list of prospects, and the bigger your list, the better your odds of converting prospects into customers through ongoing internet marketing activities.

In summary
QR codes are an inexpensive and cutting edge addition to your marketing or internet marketing efforts.

QR Codes offer enhanced tracking abilities and a compelling call to action for tech savvy users. QR codes transform prospects from passively reading an ad to actively participating in your internet marketing campaign.

Your Turn!

I’d love to hear your questions or challenges – Tell me in the comments below.

And, if you enjoyed this post, please share it!

Laurel LindsayLaurel Lindsay is a Calgary Internet Marking Consultant & President of The New Media Group Inc. She has over 8 years hands-on Internet Marketing experience.

Laurel is enthusiastic and passionate about helping people live better lives by leveraging the power of the internet.

10 Domain Name Registration Do’s and Don’ts

Successful Internet marketing or website design begins with a few not so sexy details that need to be taken care of first.

domain-name-registration-calgaryOne of these details is domain name registration.

The process is an extremely important, yet often overlooked part of marketing your business online. If you’re new to dealing with it, here is some basic information you should know, including 10 important do’s and don’ts.

What is a domain name?

A domain name is a website address, for example, www.thenewmediagroup.ca.

It’s not a website itself – it’s just the actual name which comes after the “www.” part.

It is essentially the internet equivalent of your business name and you need one in order to have a professional online presence, period.

What is domain name registration?

Domain name registration is the process of purchasing and registering your website address.

You can search for what domains are available through websites called domain registrars.

There are plenty of registrars out there, and like buying anything you want to be careful who you pick.

I personally recommend Godaddy.com because they’ve always provided me with good service.

How does domain name registration work?

You search to see if your domain is available and then you purchase it for a period of time. You will need to pay this fee yearly to stay registered.

They are inexpensive, usually about $20 or so a year.

5 Domain name registration DON’Ts

  1. Don’t pick a name that is an acronym of your business name. No one will remember it
  2. Don’t pick a name that is longer than 15 or so characters
  3. Don’t pick a name with dashes
  4. Don’t pick a .org or .net, unless you’re a not for profit
  5. Don’t let your website designer handle your domain name registration for you unless it states in your contract you own the property rights to everything they do on your behalf.

5 Domain Name Registration DO’S

  1. Do pick a name that’s easy to remember – think in terms of benefits or keywords – we own BESTCALGARYWEBDESIGN.COM for example
  2. Do pick a .com or .ca
  3. When you’re in the process of domain registration, do click the Auto-renew option. This ensures you’ll be automatically billed each year, and won’t risk losing your domain
  4. When you’re in the process of registration, do make sure the email address you input is one you will be able to access in the long term as, you’ll need to access it if you need to make any changes to your website hosting provider
  5. If a web design company is handling your registration for you, do be sure they put you as the Registrant and Administrative contact- this ensures if anything goes wrong with that relationship you can get access to change providers.

Domain name registration privacy

If you don’t choose the privacy option, the billing address your credit card company has on file will be made available to anyone searching to find out who owns your domain.

If you want this information kept private, select the privacy option.

Domain name registration in Canada

When you register a .ca, it’s mandatory to create a CIRA username and password. You’ll get the request via email.

Be sure to keep this information on file. You’ll need it if you want to make changes to your domain name registration.

Your Turn!

I’d love to hear your questions or challenges – Tell me in the comments below.

And, if you enjoyed this post, please share it!

Laurel LindsayLaurel Lindsay is a Calgary Internet Marking Consultant & President of The New Media Group Inc. She has over 8 years hands-on Internet Marketing experience.

Laurel is enthusiastic and passionate about helping people live better lives by leveraging the power of the internet.